Last updated: 15/02/2025
SoleaIO (“we”, “our”, “us”) is committed to protecting your privacy and ensuring transparent data practices.
This Privacy Policy explains how we collect, use, store, and safeguard personal information when you interact with our website, services, or communication channels.
1. Information We Collect
We may collect the following categories of data:
1.1. Information you provide directly
- Name
- Email address
- Company or organization
- Message content or inquiry details
- Any information voluntarily submitted through forms
1.2. Automatically collected information
- IP address
- Device identifiers
- Browser type and version
- Pages visited and actions taken
- Cookies and similar tracking technologies
1.3. Third-party data (if applicable)
We may use Google Analytics, Tag Manager, or similar tools.
Data collected via these tools follows their respective privacy rules.
2. How We Use Your Information
Your data may be used to:
- Respond to inquiries and communication requests
- Provide information about our research, products, or partnership opportunities
- Improve website performance and security
- Conduct analytics and internal research
- Comply with legal obligations
We never sell personal data to third parties.
3. Legal Basis
Processing is based on:
- Legitimate interest (business communication, security, analytics)
- Consent (cookies, newsletter)
- Contractual necessity (responding to partnership/investor requests)
4. Data Retention
We keep personal data only as long as necessary for:
- Communication
- Legal requirements
- Security and operational needs
5. Your Rights
You may request at any time:
- Access to your data
- Correction of inaccurate data
- Deletion (“right to be forgotten”)
- Restriction of processing
- Withdrawal of cookie consent
- Data portability
6. Data Security
We implement industry-standard security measures to prevent unauthorized access, alteration, or disclosure of data.
7. International Transfers
If data is processed outside the EU, we rely on legally approved safeguards (Standard Contractual Clauses or equivalents).
8. Cookies
See our separate Cookie Policy.
9. Contact
For privacy questions or GDPR rights requests, use our contact form.